Resolute IT Resolute IT

Resolute IT continues to play an important role in supporting the ICT requirements of dozens of remote and regional councils in Queensland.

Resolute will celebrate twenty years of continuous service to the local government community in 2016 and remains a committed partner of Queensland councils.

Although trading conditions in the ICT sector remain extremely challenging, Resolute has continued to evolve to ensure that its service offerings remain relevant.

However, a combination of unpredictable purchasing patterns, tightening capital budgets and the gradual transition to cloud-based services impacted the company’s financial performance.

The business has been quick to respond to these emerging realities and has repositioned its core service offerings to become a provider of cloud brokerage and systems integration services.

Furthermore, Resolute has successfully repurposed its managed services capability to ensure that it is meeting industry best practice with respect to the systems, tools and processes that underpin the business.

During the 2015-16 financial year, Resolute also formalised partnership arrangements with a number of leading technology vendors together with a small number of emergent niche providers in Queensland.

Resolute provides critical ICT support to over fifty councils in Queensland, embracing some 2500 users across the state.

Our understanding of the challenges faced by regional and remote communities ensures that local government has access to a trusted partner who is skilled in working alongside local managers to generate positive business outcomes.

This is perhaps best reflected in the increasing number of councils in Queensland who utilise Resolute’s services to develop corporate ICT strategies, particularly with regards to cloud-based technology acquisition.